We want you to love your GDKJ experience πŸ’›

6.1 Return Eligibility

We accept returns only if:

  • Item is damaged

  • Wrong product delivered

6.2 Proof Required

To keep things fair:

  • Unboxing video is mandatory

  • Clear images of the issue

6.3 Non-Returnable

  • Used/opened kits

  • Customized items

6.4 Replacement First Policy

We prioritize replacements over refunds.
Refunds are issued only if replacement is unavailable.

6.5 Refund Timeline

7–10 business days after approval.

6.6 Return Shipping

  • Free if it’s our error

  • Otherwise borne by customer

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