We want you to love your GDKJ experience π
6.1 Return Eligibility
We accept returns only if:
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Item is damaged
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Wrong product delivered
6.2 Proof Required
To keep things fair:
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Unboxing video is mandatory
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Clear images of the issue
6.3 Non-Returnable
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Used/opened kits
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Customized items
6.4 Replacement First Policy
We prioritize replacements over refunds.
Refunds are issued only if replacement is unavailable.
6.5 Refund Timeline
7β10 business days after approval.
6.6 Return Shipping
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Free if itβs our error
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Otherwise borne by customer
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